Assembling Commerce
Fetching retail intelligence layer...
Solving multi-merchant search friction, consolidating checkout systems, and automating return routing.
Marketplace shoppers are overwhelmed by multiple sellers offering similar items. High friction in building cross-seller carts and confusion about split shipments and return rules resulted in massive cart drop-offs.
Cognidots deployed the Multi-Brand Copilot. The assistant allows shoppers to request cross-seller bundles, compares prices/ratings across multiple independent vendors in a simple grid, and guides checkout and unified return processes.
Identifies and recommends matching products across independent, third-party marketplace merchants.
Consolidates shipping rates at checkout and provides a single return code that auto-routes items to respective sellers.
Average cross-brand basket size grew by 32%.
Unified checkout flow reduced cart abandonment by 25%.
92% customer satisfaction score on post-purchase return coordination.
A massive, multi-category enterprise shopping portal hosting hundreds of independent verified merchant storefronts and shipping globally.
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